Robert E Wwb

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Verified Reviewer
| map-marker Dallas, Texas

I want to talk to a real person no chats

I want to speak to a real person well be working in the fourth sound bar. Wwertyuioplljhhffdsazxcvbnm.,?!lmnnvcxzasdghkkjggffgvvvffffcgvvvffgvvvvv

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User's recommendation: Don’t bother you have my files and credit card number oooooooopoooooooooooooooookjjhfhootd go o if f G kucbiffigghhfhfhgfggyhcdfjhffuydgyfggd doqwertyuiopkljhgfdsazxcvbnm123456****”@&$)(;:/-.,?!’Zxcvbnmmklkjhgffdaaqweryuoppijgdtyhvfefhvvfhjkhbvcddfyhhgh

Anonymous
map-marker Dallas, Texas

I need to talk to a real person to resolve my problem.

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I would rather talk to a REAL person.

My telephone # 469-682-****.

QQQQQwwwwwgggggkkkkkbbbbbddddffddgg

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User's recommendation: Don’t buy this stuff does not have a real person you can talk to. Chats and text messaging doesn’t work for a lot of people.

kenneth S Ojd

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Verified Reviewer
| map-marker Santa Cruz, California

Lousy, lousy customer service...phone number that nobody answers

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can't get questions answered...horrible customer support...very little information in owner's manual...

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Loss:
$100
Pros:
  • Somewhat good products
Cons:
  • Non-existent customer service

Preferred solution: answers to questions about products

User's recommendation: find other companies

John W Lof

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Verified Reviewer

Erroneous decline of my card

I entered the information correctly two different times and was denied erroneously. To compound a bad situation your customer service options did not include my situation.

Service like yours makes me want to keep my money and to let Al Gore take back HIS internet. Sometimes I just wish it would go away.

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Loss:
$1
Cons:
  • Met by a sound bar that was defective and now you decline erroneously

Preferred solution: A phone call from sales so that I can make this order.

Averey Qtj

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Verified Reviewer
| map-marker Fort Wayne, Indiana

Problem with my unit keeps turning off after 20 minutes

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Haven't had my unit very long working fine now it shuts off every 20 minutes and I have to turn it back on

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Tapanga Rtz

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Verified Reviewer
| map-marker Lebanon, Indiana

No Zvox CSR LIVE PERSON

I didn't write anything to Zvox but I was very frustrated that I couldn't talk to a tech support person

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Chad P Rfy

Trying to hook-up soundbar

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Can't get a hold of anyone. Whether email or by Any other means... I know my TV is older but this is ridiculous.

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Preferred solution: Speak to someone about installation

User's recommendation: Don't purchase this product